Driving Rain Driving Safely
Wandsworth, Southfields, Earlsfield, Battersea, Winstanley Estate, Clapham, Putney Village, Summerstown, Grosvenor Way, Tooting
Did a good job... customers service very good..
The worse customer service ever, the guy didn’t even bother to greet us just indicated with his head as in what do you want while having a conversation on his phone, we explained the issue and he just said sorry busy now no explanation no offer of appointments basically saying go away, don’t bother wasting your time just go to next door garage Apollo far much better customer service.
The customer service was just acceptable not bad or excellent just ok. The really poor part for me is the person that worked on my car was obviously wearing oily boots but obliterated my car mat bottom of the console and under driver seat anywhere his boots touched left black oil. I don't know how anybody hands a car back like that everywhere else puts down paper mat's not here. Beware if you have a vehicle that you care about. I went to fix something and left with a job i have to fix
I would like to have been able to recommend Mr Clutch Wandsworth as they were recommended to me. Quoted £220 circa to supply and fit exhaust downpipe part 301894 £60 circa for part from Europarts. When I arrived to book the job at Mr Clutch they told me Europarts apparently had no part 301894 "until afterXmas" on a standalone basus but could supply with a second section only. Total now would be £380 supply and fit. I suggested we look for 301894 from another supplier but Mr Clutch then went onto say that replacing the downpipe only might be too risky and complicated as"you never know what you are going to find" I felt wrong footed that the proposal as original now was not something the garage recommended. When I took the car home I looked online for part 301894 and it was available on a standalone basis from Europarts the following monday from Balham and Acton and Croydon. All a bit strange. i dont appreciate the response below either a) its a system driven generic response b) it refers to "no invoices" which of course there are not as anyone reading the feedback would understand that the whole point of the review is that MR Clutch Wandsworth are are not suitable to do business as they appear to move the goal post and change their story. AVOID.
After a first not easy deal, the responsible of the centre has been very kind and sympathetic. A good service and deliverered in the day. Given the good experience, I will come for the MOT service as well. Thanks!
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